Creating Your Account
Last Updated: February 11, 2026
Overview
Creating an account on the Book Community Centre platform is quick and easy. This guide walks you through the registration process and helps you get started.
Why Create an Account?
Benefits of Having an Account
- Book Facilities: Make bookings at community centers
- Manage Bookings: View and manage all your bookings in one place
- Member Benefits: Apply for membership and enjoy member discounts
- Booking History: Keep track of past and upcoming bookings
- Faster Booking: Save time with stored information
- Notifications: Receive booking confirmations and updates
How to Create an Account
Step 1: Start Registration
-
Go to Registration Page:
- Click "Register" or "Sign Up" on the homepage
- Or navigate to
/register page
-
Choose Registration Method:
- Email and password registration
- Google account (OAuth) - one-click signup
Step 2: Email Registration
Using Email and Password:
-
Enter Your Email:
- Provide a valid email address
- This will be your login email
- You'll receive confirmations at this address
-
Create a Password:
- Choose a strong password
- Minimum requirements apply
- Keep your password secure
-
Confirm Password:
- Re-enter your password
- Must match your password
-
Submit Registration:
- Click "Register" or "Create Account"
- You'll be logged in automatically
- Welcome email sent to your address
Step 3: Google Registration
Using Google Account:
-
Click "Sign in with Google":
- One-click registration option
- Uses your Google account
-
Authorize Access:
- Google will ask for permission
- Grant access to create account
- No password needed
-
Account Created:
- Account created automatically
- You're logged in immediately
- Welcome email sent
Account Setup
Complete Your Profile
After registration, complete your profile:
-
Personal Information:
- First name and last name
- Phone number (optional but recommended)
- Address (optional)
-
Profile Picture:
- Upload a profile picture (optional)
- Helps centers identify you
-
Preferences:
- Notification preferences
- Communication preferences
- Booking preferences
Why Complete Your Profile
- Faster Bookings: Pre-filled information speeds up booking
- Better Service: Centers can contact you easily
- Member Applications: Complete profiles help with membership approval
- Personalization: Better experience with complete information
Account Verification
Email Verification
- Verification Email: Sent automatically after registration
- Verify Your Email: Click link in email to verify
- Why Verify: Ensures email is valid and you can receive notifications
Account Status
- Active: Your account is ready to use
- Verified: Email verified (recommended)
- Unverified: Can still use account, but verify for best experience
First Steps After Registration
Explore the Platform
-
Browse Centers:
- Explore community centers
- Find centers near you
- Check available facilities
-
View Facilities:
- Browse facility listings
- Check availability
- Review pricing
-
Learn About Booking:
- Read booking guides
- Understand booking process
- Review policies
Make Your First Booking
-
Find a Facility:
- Search or browse facilities
- Select a facility that interests you
-
Check Availability:
- View availability calendar
- Select date and time
-
Complete Booking:
- Fill in booking details
- Submit booking request
- Complete payment (if required)
Account Security
Password Security
Choose a Strong Password:
- Use at least 8 characters
- Include uppercase and lowercase letters
- Include numbers and symbols
- Don't use common words or personal information
Keep Password Secure:
- Don't share your password
- Don't use the same password elsewhere
- Change password regularly
- Use a password manager
Account Protection
- Secure Login: Always log out on shared devices
- Email Security: Keep your email account secure
- Two-Factor: Enable two-factor authentication if available
- Monitor Activity: Check your account regularly
Common Registration Issues
Email Already Registered
If you see "Email already registered":
- You may already have an account
- Try logging in instead
- Use "Forgot Password" if needed
- Contact support if issues persist
Registration Not Working
If registration fails:
- Check internet connection
- Verify email format is correct
- Ensure password meets requirements
- Try a different browser
- Contact support for help
Verification Email Not Received
If you don't receive verification email:
- Check spam/junk folder
- Verify email address is correct
- Wait a few minutes (may be delayed)
- Request resend if available
- Contact support if needed
Account Types
Public User Account
Default Account Type:
- All new accounts start as "public" users
- Can browse and book facilities
- May require approval for bookings
- Can apply for membership
Member Account
After Membership Approval:
- Account upgraded to member status
- Receive member benefits
- Auto-approval for bookings
- Discounted rates
Account Roles
- Public: Default role for all users
- Member: After membership approval
- Center Staff: Assigned by center admin
- Center Admin: Assigned by platform admin
Next Steps
Need Help?
If you have registration questions: