Last Updated: February 11, 2026
Welcome to Book Community Centre ("BCC", "BCC Platform"). The BCC Platform is a product of Sandron Infotec Limited ("we", "us", or "our"), a company registered in Ireland (Company No. 797329), with its registered address at C4, Swords Enterprise Park, Feltrim Road, Swords, Co. Dublin, K67 HC44, Ireland.
These Terms of Service ("Terms") govern your access to and use of the BCC Platform, including our website at bookcommunitycentre.ie and all related services (collectively, the "Services").
By creating an account or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Services.
These Terms should be read together with our Privacy Policy and Cookie Policy.
You must be at least 16 years of age to create an account on the BCC Platform. By creating an account, you confirm that you are 16 or older. This is in accordance with the Irish Data Protection Act 2018, which sets Ireland's digital age of consent at 16.
Children under 16 may attend events or use facilities at community centres, but account registration and bookings must be made by a parent, guardian, or an individual aged 16 or over.
To use certain features of the Services (such as making bookings or managing a centre), you must register for an account. You agree to:
If you create an account or accept these Terms on behalf of a company, community centre, organisation, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In that case, "you" and "your" shall refer to both you as an individual and the entity you represent.
The BCC Platform is an online marketplace that connects Members with Community Centres. We provide the technology platform that enables:
Important: BCC acts solely as a platform and intermediary. We are not the owner, operator, or manager of any community centre or facility listed on the platform. We do not guarantee the quality, safety, suitability, or availability of any facility.
When you make a booking through BCC:
When you book a facility through the BCC Platform:
Each Community Centre sets its own cancellation policy for bookings at their facilities. The applicable cancellation policy will be displayed to you before you confirm your booking. You are responsible for reviewing and understanding the cancellation terms before completing your booking.
Common cancellation terms set by centres may include:
BCC will process refunds in accordance with the applicable centre's cancellation policy.
Where a refund is due (based on the applicable centre's cancellation policy, or in exceptional circumstances):
Each Community Centre determines its own booking rules, including but not limited to:
You are responsible for reviewing and complying with the booking rules of each facility.
All payments are processed securely by Stripe, a licensed payment institution regulated under the EU Payment Services Directive (PSD2). By making a payment through the BCC Platform, you agree to Stripe's Terms of Service and Privacy Policy.
We do not store your full credit card or bank account details. All payment card information is handled directly by Stripe in compliance with PCI DSS Level 1 standards. BCC does not hold, possess, or have direct control over customer funds at any point — all funds are held by Stripe in regulated client money accounts.
Booking payments are processed through Stripe Connect. Each Community Centre maintains its own Stripe Express account. When you make a booking payment, funds are received and held by Stripe (not BCC) and paid out to the Community Centre's connected bank account in accordance with the applicable payout schedule. BCC's commission is deducted by Stripe before the payout reaches the centre.
If a payment fails, your booking will not be confirmed. We may notify you and give you the opportunity to retry with a different payment method. BCC is not responsible for any charges imposed by your bank or card issuer (e.g., insufficient funds fees).
Platform-related payment issues: BCC is responsible for resolving payment issues that arise from the platform's payment processing, including:
If you experience any payment processing issue, contact us at info@bookcommunitycentre.ie and we will investigate and resolve the matter promptly.
Chargebacks: If you dispute a charge with your bank or card issuer (a "chargeback"), we may provide your booking details and transaction information to your payment provider as evidence of the legitimate transaction. Fraudulent or abusive chargebacks may result in account suspension.
Facility-related payment disputes: Disputes relating to the quality, suitability, or availability of a facility, or disagreements about a centre's cancellation or refund policy, are between you and the Community Centre. BCC may assist in facilitating communication but is not obligated to mediate or arbitrate such disputes. Each user and Community Centre acknowledges that BCC acts as a technology intermediary and releases BCC from liability in respect of facility-related payment disputes.
Community Centre Administrators may register their centres on the BCC Platform. By registering a centre, you represent and warrant that:
As a Centre Administrator or Staff member, you agree to:
Centres receive payouts for bookings via Stripe Connect. By registering as a Centre Administrator, you agree to:
Payout schedules, commission rates, and any applicable fees will be communicated to Centre Administrators separately.
All users of the BCC Platform agree to:
You must not:
Users, including Centre Administrators, may upload content to the BCC Platform (including facility descriptions, images, and reviews). By uploading content, you:
We reserve the right to remove or disable access to any content that, in our sole discretion:
The BCC Platform, including its design, logos, trademarks, software, and original content, is owned by Sandron Infotec Limited and is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works from any part of the platform without our prior written consent.
We may suspend or terminate your account, without prior notice, if:
Where possible, we will provide notice and an opportunity to address the issue before termination, unless immediate action is required to protect the safety of users or the integrity of the platform.
You may delete your account at any time through your account settings or by contacting us at info@bookcommunitycentre.ie. Upon deletion:
Upon termination or deletion:
The BCC Platform is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to:
BCC does not conduct background checks, identity verification, or vetting of any User, Centre Administrator, Centre Staff member, or Community Centre listed on the platform. While we may, at our sole discretion, carry out checks from time to time, you should not rely on BCC having performed any such verification. You are solely responsible for exercising your own judgement and due diligence when interacting with other users and visiting facilities.
BCC does not own, operate, or manage any Community Centre or Facility. We make no representations or warranties regarding:
You use facilities entirely at your own risk and should exercise your own judgement and due diligence.
To the fullest extent permitted by Irish law:
Nothing in these Terms excludes or limits our liability for:
Any claims regarding the condition, quality, or safety of a facility, or any injury or loss suffered at a facility, should be directed to the relevant Community Centre. BCC is not liable for the acts or omissions of Community Centres, their administrators, staff, or agents.
Disputes arising from bookings (e.g., facility condition, cancellations, or service quality) are between you and the Community Centre. We encourage you to contact the centre directly to resolve any issues.
BCC is not required to mediate disputes between users and centres but may, at its sole discretion, provide reasonable assistance in facilitating communication between the parties.
If you have a complaint about the BCC Platform or our Services, please contact us at info@bookcommunitycentre.ie. We will endeavour to resolve your complaint promptly and fairly.
If we are unable to resolve your complaint, you may seek resolution through the Irish courts or the European Commission's Online Dispute Resolution platform.
You agree to indemnify, defend, and hold harmless Sandron Infotec Limited, its directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to:
The BCC Platform integrates with third-party services, including:
Your use of these third-party services is subject to their respective terms and privacy policies. BCC is not responsible for the availability, accuracy, or conduct of any third-party service.
We may update these Terms from time to time. When we make changes:
These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and BCC regarding your use of the Services.
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
BCC shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, pandemic, war, civil unrest, power failure, or internet service disruption.
These Terms are governed by and construed in accordance with the laws of Ireland. Any disputes arising from these Terms or your use of the Services shall be subject to the exclusive jurisdiction of the Irish courts.
If you have questions about these Terms of Service, please contact us:
Email: info@bookcommunitycentre.ie Company Email: info@sandroninfotec.ie Address: C4, Swords Enterprise Park, Feltrim Road, Swords, Co. Dublin, K67 HC44, Ireland
These Terms of Service are effective as of February 11, 2026.
Book Community Centre is a product of Sandron Infotec Limited, a company registered in Ireland (Company No. 797329).
Questions about this policy? Contact us at info@bookcommunitycentre.ie
