Checking Availability
Last Updated: February 11, 2026
Overview
The availability calendar shows when facilities are available for booking. This guide explains how to read availability calendars, understand time slots, and find the best times for your booking.
Understanding the Availability Calendar
Calendar View
The availability calendar displays:
- Available Dates: Dates highlighted or marked as available
- Unavailable Dates: Dates grayed out or disabled
- Time Slots: Available time periods for each date
- Pricing: Price for each time slot (if shown)
Date Selection
- Click on a Date: Select your preferred date
- View Time Slots: Available time slots appear below
- Select Time: Choose your preferred start and end time
Reading Time Slots
Time Slot Format
Time slots are displayed as:
- Start Time - End Time (e.g., "10:00 - 12:00")
- Duration: Length of the slot (e.g., "2 hours")
- Price: Cost for that time slot
- Member Price: Discounted rate for members (if applicable)
Availability Status
Available:
- Green indicator or "Available" label
- You can select this slot
- No conflicts with other bookings
Unavailable:
- Gray indicator or "Unavailable" label
- Already booked by another user
- Blocked for maintenance or internal use
Partially Available:
- Yellow indicator or "Limited" label
- Some time within the slot is available
- May require selecting a shorter duration
Understanding Availability Patterns
Operating Hours
Facilities have operating hours:
- Open Time: Earliest available booking time
- Close Time: Latest available booking time
- May Vary: Different hours for different days
Example:
- Monday-Friday: 9:00 AM - 9:00 PM
- Saturday-Sunday: 10:00 AM - 6:00 PM
Blocked Times
Some times may be blocked:
- Maintenance: Scheduled maintenance periods
- Internal Use: Reserved for center activities
- Holidays: Facility closures on holidays
- Special Events: Pre-booked events
Factors Affecting Availability
Existing Bookings
- Other users' bookings reduce availability
- Popular times fill up quickly
- Book early for best selection
Facility Settings
- Operating hours limit availability
- Minimum/maximum duration requirements
- Advance booking windows
Seasonal Variations
- Peak seasons may have limited availability
- Holiday periods may be busier
- Off-peak times may have more options
Tips for Finding Availability
Book Early
- Popular facilities book quickly
- Book as far in advance as possible
- Check availability regularly
Be Flexible
- Consider alternative dates
- Try different time slots
- Weekday bookings may have more availability
Check Multiple Facilities
- Compare availability across facilities
- Consider facilities at the same center
- Look at nearby centers if needed
Understanding Pricing in Availability
Time-Based Pricing
Prices may vary by:
- Time of Day: Peak hours may cost more
- Day of Week: Weekends may have different rates
- Season: Peak seasons may have higher prices
Member Pricing
- Members see discounted rates
- Member prices shown alongside regular prices
- Savings vary by facility and time
Availability Updates
Real-Time Updates
- Availability updates in real-time
- Slots become unavailable as others book
- Refresh the page to see latest availability
Booking Conflicts
- System prevents double bookings
- If a slot becomes unavailable, you'll see an error
- Select an alternative time slot
Common Availability Questions
Why don't I see availability for future dates?
- Facilities have maximum advance booking windows (e.g., 90 days)
- Dates beyond the window aren't shown
- Book within the allowed timeframe
Why are some dates grayed out?
- Dates may be fully booked
- Facility may be closed those days
- Maintenance or special events scheduled
Can I see availability for multiple facilities?
- Yes, compare facilities side-by-side
- Each facility has its own calendar
- Availability is independent per facility
How often is availability updated?
- Availability updates in real-time
- As bookings are made, slots become unavailable
- Refresh to see the latest status
Troubleshooting Availability Issues
No Availability Shown
- Check date range (may be outside booking window)
- Verify facility is active
- Try different dates
- Contact the center directly
Slots Disappear While Booking
- Another user may have booked the slot
- Select an alternative time
- Book quickly for popular slots
Availability Doesn't Match Expectations
- Check operating hours
- Verify booking policies
- Consider membership requirements
- Contact center for clarification
Next Steps
Need Help?
If you have questions about availability:
